35 bd Responsible Gambling
Keep gambling as entertainment — not a source of stress or harm. 35 bd believes it is our responsibility to ensure a safe experience for every player. On this page, learn about our policies, control tools, and ways to get support.
What Is Responsible Gambling and Why It Matters
Awareness is your best tool for keeping gambling enjoyable
Casino and betting are primarily a form of entertainment. But that entertainment stays healthy only when it is enjoyed within a planned budget, voluntarily, and with full awareness. 35 bd wants every user to play with knowledge and to get help whenever needed.
Responsible gambling does not just mean sticking to a budget — it means staying in control of your mental state, your time, and your money. If at any point you feel your gambling habits are changing, it is wise to act without delay.
Complying with 35 bd's Terms and Conditions is mandatory for every player. These terms are designed with player protection in mind. Our policy is clear — we are ready to help those who are struggling to stay in control.
Remember, winning is never guaranteed. The outcome of every game is completely random and past wins or losses do not affect future results. Therefore, placing more bets to try to recover lost money is never the right approach.
Age Limit Strictly Enforced
Opening an account or placing bets on this site is completely prohibited for anyone under 21 years of age.
Age is verified at registration. If any user is confirmed to be under 21, their account will be closed immediately and no winnings will be paid out.
- Provide your correct date of birth when opening an account
- Do not share your account details with minors
- Keep your account logged out on devices used by younger family members
Control Tools
Set your own limits — any time, any amount
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately; raising it requires a waiting period.
Session Time Limit
Set a time limit for how long you play in one session. When the set time is up, you will be prompted to take a break.
Self-Exclusion
You can exclude yourself from your account for a set period — from 7 days to permanently. During the exclusion, login will be completely blocked.
Loss Limit
Once you lose more than a set amount, you will not be able to place further bets in that session — this is an effective way to avoid large losses.
Reality Check
An automatic message will appear every 30 or 60 minutes — summarising how long you have played and how much you have won or lost.
Account Closure Request
If you feel you need to stop gambling, contact us via live chat or email and your account will be permanently closed within 24 hours.
Request Self-Exclusion
Fill in the form below and send it to our support team — we will act promptly.
As an alternative to this form, you can also request self-exclusion via our 24/7 live chat or by email.
Warning Signs
If you notice these signs, stop and seek help
Chasing Losses
Trying to recover lost money by placing even more bets after a loss — this is the biggest warning sign of all.
Betting with Essential Money
Using money meant for rent, food, or family needs for betting is a serious sign of a problem.
Skipping Sleep or Meals
Staying up late to gamble, forgetting to eat, or not spending time with family are concerning signs.
Hiding It
Keeping your betting habit secret from family or friends and lying about it — this is a sign of unhealthy addiction.
Emotional Instability
Excessive excitement after winning or deep distress after losing — both are signs of emotion-driven gambling.
Unable to Stop
Repeatedly deciding to quit but returning and losing control indicates it is time to seek help.
Take a moment to check in with yourself
If you notice even one of the signs above, do not ignore it. Talk to a trusted friend or family member, or contact 35 bd's 24/7 live chat. Our FAQ page has answers to more questions about responsible gambling.
Healthy Gambling Habits
Following a few simple rules keeps gambling enjoyable
- Set a budget first: Before each session, decide the maximum amount you are willing to spend and note it down mentally or in writing.
- Do not treat a win as a guarantee: Winning in one session does not mean you will win in the next.
- Take breaks: Take at least a 10–15 minute break every hour — get up, drink some water, take a walk.
- Do not bet on emotion: Avoid gambling when you are upset, angry, or have been drinking.
- Do not increase bets after a loss: Placing more bets to recover a loss makes the problem worse, not better.
- Stick to a time limit: Before you start, tell yourself — "One hour maximum today." When the time is up, stop.
- Balance with other activities: Make time for family, friends, and other hobbies — not just betting.
- Withdraw your winnings: Withdraw a portion of your winnings — do not bet everything back.
Responsible gambling is not a burden — it is essentially a commitment to yourself. 35 bd wants you to enjoy the entertainment without falling into financial or emotional difficulty.
If you want to learn more about us, that page has details about the platform's identity and values. We place player protection above business interests.
Many people believe that using certain "strategies" or "systems" increases their chances of winning. This is not correct — in any game run by a random number generator, the house has an advantage over the long run. No betting method can change that.
You can find details about the security of your personal information and transactions on our Privacy Policy page. We use SSL encryption and other security measures to keep your information safe.
Worth keeping in mind
Betting is entertainment — not a source of income. Play with the understanding that the money behind every bet can be lost.
Ways to Get Support
If you cannot manage on your own, asking for help is the brave thing to do
35 bd Live Chat
Our support team is available 24 hours a day, 7 days a week, in both Bengali and English. Talk to us directly via live chat — we can help with account limits, self-exclusion, or any concern you may have.
Email Support
Send us an email for more detailed communication or to include documents. Our team responds in both Bengali and English. Contact address: [email protected]
Family and Trusted People
Talking openly with people close to you is often the most effective path. A family member or trusted friend can help you make the right decision.
Professional Counselling
Seeking advice from a mental health professional or addiction specialist is not a sign of weakness — it shows awareness. In Bangladesh, there are a number of government and private mental health service centres where counselling is available free of charge or at low cost.
Support Groups
Talking to people who have been through the same situation can be a great source of strength. Various support groups are available online and offline where you can speak freely without judgment.
35 bd's Commitment
We believe no entertainment is complete without a safe environment. The wellbeing of every player comes first for us.
Questions About Responsible Gambling
Frequently asked questions and answers
Related Pages
For more information and guidelines, visit