35 bd Terms and Conditions
Please read the following terms carefully before opening an account, playing games, claiming bonuses, or using any service on this platform. By using the service, you are considered to have agreed to these terms.
These Terms and Conditions ("Terms") apply to the 35 bd platform and all related services. When you access this website, register, or use any service, it is assumed that you have read and accepted these Terms in full. If you disagree with any term, please refrain from using this platform.
35 bd reserves the right to change or amend these Terms at any time. Registered users will be notified of significant changes where possible. However, it is your responsibility to review this page regularly.
1. Definitions and Scope
The meanings of certain specific terms used in these Terms are described below:
- "Platform" refers to the 35 bd website, mobile app, and all related services.
- "User" or "You" refers to any member registered on the platform.
- "Account" refers to your personal profile and wallet created through registration.
- "Bonus" refers to promotional benefits provided by 35 bd under specified conditions.
- "Transaction" refers to deposits, withdrawals, and any other financial activity.
These Terms apply to all users accessing the platform from Bangladesh. In the event of any dispute, the Bengali version of these Terms shall be considered final.
2. Eligibility and Registration
2.1 Age Requirement
Users must be at least 21 years old to open an account and use any service on the 35 bd platform. You must confirm your actual age at the time of registration. If an underage account is identified, it will be closed immediately and any related transactions will be considered void.
2.2 Single Account Policy
Each user may create only one account. If an attempt to create multiple accounts is detected, 35 bd reserves the right to permanently close all such accounts, and the associated balances may be forfeited.
2.3 Accuracy of Information
All information provided during registration — name, mobile number, email, and identity document details — must be completely accurate and genuine. If an account is created with false information, withdrawals may be suspended or the account may be closed upon verification.
2.4 Account Security
It is your responsibility to keep your password and login details completely confidential. If you suspect unauthorised access to your account, contact 35 bd support immediately. The platform will not be liable for any loss resulting from third-party access.
3. Deposits and Withdrawals
3.1 Payment Methods
35 bd currently accepts bKash, Nagad, Rocket, Upay, and bank transfer for deposits. These same methods can also be used for withdrawals. For bank transfers, Dutch-Bangla Bank, BRAC Bank, or Islami Bank accounts may be used.
3.2 Minimum Amounts
The minimum deposit amount for each method is ৳500. The minimum withdrawal amount is ৳1,000. Requests below these amounts cannot be processed.
3.3 Withdrawal Processing
Approved withdrawals are generally completed within 30 minutes to 3 hours. However, additional time may be required if further verification is needed or unusual activity is detected. If any active bonus wagering requirement has not been met before a withdrawal is processed, it will be placed on hold automatically.
3.4 Transaction Responsibility
It is the user's own responsibility to ensure transactions are made to the correct account or number. Transactions made to a wrong number may not be recoverable. If you have any issue with a transaction, contact the support team via 24/7 live chat or email.
4. Bonuses and Promotional Offers
4.1 Welcome Bonus
New users may receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: depositing ৳1,000 adds a ৳1,000 bonus, making the total balance ৳2,000, and you must complete ৳1,000 × 20 = ৳20,000 in wagering before the bonus funds can be withdrawn.
4.2 General Bonus Terms
- A bonus offer applies to one account only once, unless stated otherwise.
- If you withdraw before fulfilling the wagering requirement, the bonus and any related winnings will be cancelled.
- Bonus funds cannot be transferred to another user.
- 35 bd reserves the right to change, suspend, or cancel any promotional offer at any time.
- If a bonus is credited due to a technical error, it will be cancelled.
4.3 Preventing Abuse
If abuse of bonus terms, artificial betting strategies, or attempts to gain bonus advantages through account coordination are detected, the relevant bonus will be forfeited and the account may be permanently closed.
5. Gaming Rules and Fair Play
5.1 Nature of the Service
35 bd is an entertainment gaming platform. All activities including slots, live casino, sports betting, and other games are conducted for entertainment purposes. There is no guarantee of winning and the possibility of financial loss always exists.
5.2 Technical Errors
If a discrepancy in game results occurs due to server problems, internet disconnection, or software errors, 35 bd reserves the right to restart the game from the last correctly recorded point or to cancel it. Claims for winnings displayed due to technical errors will not be accepted.
5.3 Prohibited Activities
- Placing bets using any automated software, bots, or algorithms.
- Attempting to exploit technical vulnerabilities or bugs in the platform.
- Attempting to gain bonus benefits through multiple accounts.
- Harassing or attempting to defraud other users.
- Using the platform for money laundering or unlawful financial activity.
If any of the above activities are detected, 35 bd will immediately close the account and notify the relevant authorities if necessary.
6. Personal Information and Privacy
35 bd treats the protection of users' personal information as a top priority. Information collected during registration or transactions is used solely for providing the service, verifying identity, and preventing fraud.
For details on how your information is collected, stored, and used, please read our Privacy Policy — it also covers information sharing with third parties and the use of cookies.
All data is protected using SSL encryption technology. Personal information is not sold or shared with third parties, except where required by law.
6.1 Use of Cookies
Cookies are used for the proper operation of the platform. Continued use of the site is considered consent to the cookie policy.
7. Responsible Gaming
35 bd encourages all users to play in a measured and mindful way. Gaming should be an entertainment activity — never play with money needed for living expenses or borrowed money.
If you or someone in your family shows signs of gaming addiction, you have the option to take a voluntary break or set limits on your account. For more information, see our Responsible Gaming Guide — it covers the self-exclusion process and available support resources in detail.
8. Account Suspension and Closure
8.1 At the User's Request
You may close your account at any time by contacting 35 bd support. You should withdraw any available balance before closure. If active wagering requirements exist, withdrawal may not be possible until they are fulfilled.
8.2 At the Platform's Initiative
35 bd reserves the right to suspend or permanently close an account in the following cases:
- If evidence of a breach of these Terms is found.
- If registration was made using a false identity or age.
- If fraudulent or suspicious financial activity is identified.
- If evidence of operating multiple accounts is found.
- If there is clear evidence of bonus abuse.
If the account is closed for a legitimate reason, the balance will be returned, however bonus-related funds may be forfeited.
9. Limitation of Liability
35 bd is not liable for the following:
- Game results affected by internet disconnection.
- Issues with the user's own device or network.
- Delays or errors in third-party services (payment gateways, mobile banking).
- Loss resulting from the user sharing login details.
- Unforeseen technical failures or force majeure events.
For any complaints or disputes, please contact 35 bd support first. The support team is available 24/7 in both Bengali and English — via live chat and email.
10. Amendments and Notices
35 bd may partially or fully amend these Terms at any time. Continued use of the platform after changes have been made will be considered acceptance of the new terms.
For significant changes, users will be notified via their registered email or through the platform's notice board. However, you are advised to review this page regularly. To learn about us and the history of the platform, visit the About Us page.
For quick answers to common questions, visit the Frequently Asked Questions (FAQ) page — it contains detailed answers to common questions about accounts, bonuses, payments, and gaming.
Contact
If you have any questions or feedback regarding these Terms, please contact our support team:
Email: [email protected]
Support is available 24 hours a day, 7 days a week in Bengali and English.
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